Total Medical Solutions

Logistics BPO Support Services

Logistics BPO Support

With 24 years of experience, Total Medical Solutions stands as a premier provider of business process outsourcing (BPO) services tailored specifically for the healthcare sector. We recognize the distinct challenges faced by healthcare organizations and offer a comprehensive suite of services, including:

  • Claims processing
  • Documentation management
  • Customs clearance
  • Shipment tracking
  • Carrier coordination

By leveraging our comprehensive logistics BPO services, you can ensure operational excellence and focus on your core business activities. We equip your organization with the agility needed to adapt to:

  • Evolving trade policies
  • Changing market dynamics
  • Diverse engagement models

Our goal is to facilitate sustainable growth for your logistics business. We provide flexible solutions tailored to your specific needs, allowing you to scale operations efficiently and cost-effectively.With Total Medical Solutions as your logistics BPO partner, you’ll benefit from:

  • Reduced operational costs
  • Improved efficiency
  • Enhanced customer satisfaction
  • Access to specialized expertise and technology
  • Ability to focus on core competencies

Let us handle your back-office logistics needs while you concentrate on growing your business and staying ahead of the competition.

At Total Medical Solutions, we bring over 24 years of extensive experience in the logistics industry, offering comprehensive knowledge and expertise to effectively support the diverse needs of logistics companies. Our deep understanding spans critical areas including transportation, customs regulations, international trade compliance, freight forwarding, warehousing, and inventory management.We provide our clients with dedicated teams of logistics experts, including:

  • Logistics managers
  • Freight forwarding specialists
  • Custom broker specialists
  • Transportation coordinators
  • Compliance specialists
  • Customer service representatives

Our team’s proficiency in documentation (such as bills of lading, customs declarations, certificates of origin, and export/import declarations) and regulatory requirements ensures seamless operations. We also prioritize proactive communication and coordination with carriers to mitigate delays and address issues promptly.To maximize productivity, we utilize advanced technologies like automated tracking systems and customer portals. These empower our clients to:

  • Track shipments independently
  • Access documentation easily
  • Initiate claims efficiently

We offer flexible engagement models, allowing clients to outsource on their own terms – from fully managed operations to collaborative, bespoke solutions.Our commitment to security and compliance is unwavering. We rigorously uphold stringent measures and protocols, including:

  • Adherence to global PCI-DSS certification
  • Compliance with SOC 2 rules and regulations
  • Strict adherence to customs regulations

Choose Total Medical Solutions as your trusted partner to outsource your Logistics BPO services. Our expertise, technology, and commitment to excellence will help streamline your operations, reduce costs, and drive growth in your logistics business.

JOIN US

Trusted by Leading Healthcare Organizations

Proven reliability across industries. Join the ranks of satisfied global clients.

Our Services

Logistics Business Process Outsourcing Support Services

Freight Forwarding Support Services

Our medical coding services offer specialized support to healthcare providers by accurately coding medical records, optimizing reimbursement, and reducing coding errors using trained and certified professionals.

Medical Billing

We offer healthcare providers a cost-effective and efficient solution for their financial needs by accurately submitting claims, tracking payments, and handling insurance follow-ups to ensure timely reimbursement.

Medical Billing Charge Entry

Our services provide efficient and accurate data entry for healthcare providers, streamlining billing processes and improving revenue cycle management, resulting in increased revenue and reduced errors.

Medical Records Indexing

We offer efficient and accurate categorization and organization of patient data for healthcare providers to streamline data management processes, ensure the confidentiality and accuracy of patient information, and improve retrieval times.

Medical Data Entry

We provide efficient and accurate data entry for various requirements from healthcare organizations, which helps reduce errors, improve overall efficiency, ensure data accuracy and generate accurate reports.

Medical Claims Processing

We review and verify the accuracy of medical claims, submit claims to insurance payers, follow up on claims status, negotiate payment, and appeal denied or underpaid claims to receive prompt payment from insurance companies.

Consult with Our Experts

With our expertise, you’ll experience improved compliance with regulatory standards, streamlined revenue cycles that maximize efficiency and profitability, and enhanced patient satisfaction through comprehensive support and service improvements. We’re dedicated to delivering solutions that empower your practice to achieve lasting success in today’s complex healthcare landscape.

FAQs

Frequently Asked Questions

Business Process Outsourcing (BPO) in healthcare refers to outsourcing non-clinical administrative tasks such as medical billing, coding, customer service, and data management to a third-party healthcare business outsourcing company. This helps healthcare organizations reduce costs, improve processes, and focus on providing better patient care.